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For immediate help with

Contrast Media Products

For Bayer Contrast Media product information or to report a complaint/adverse event involving contrast media: 1-888-842-2937

Reimbursement information for contrast products: 1-800-423-7539

Radiology Medical Devices

For syringe and disposable product orders, or to locate a sales rep: 1-800-633-7231

Immediate service/critical issues: 1-800-633-7237 (24 hours, 7 days/week; response time 2 to 4 hours)

Radimetrics^® Enterprise Platform: 1-800-633-7237 (24 hours, 7 days/week; response time 2 to 4 hours)

Radiology Medical Devices Product feedback, customer complaints or adverse events: 1-800-633-7231 (option 1, extension 4065)

Bayer HealthCare Office Locations

Bayer HealthCare Indianola
One Bayer Drive
Indianola, PA 15051

Bayer HealthCare Saxonburg
150 Victory Road
Saxonburg, PA 16056

Bayer HealthCare Pittsburgh
625 Alpha Drive
Pittsburgh, PA 15238

Bayer HealthCare Whippany
100 Bayer Blvd
Whippany, NJ 07981

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You are encouraged to report negative side effects or quality complaints of prescription drugs to the FDA. Visit www.fda.gov/medwatch or call 1-800-FDA-1088.

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Last update: March 2021

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